Terms & Conditions

Last Updated: August 31, 2026

Welcome to Casa Maria (accessible via our online store). These Terms & Conditions (“Terms”) govern your access to and use of our website, services, and the purchase of products from our store.

By accessing our website or placing an order, you agree to be bound by these Terms, as well as our [Shipping & Delivery Policy] and [Return & Refund Policy].

1. General Conditions & Eligibility

• Acceptance: By placing an order with Casa Maria, you represent that you are at least 18 years of age or possess legal parental/guardian consent to enter into a binding contract.

• Geographic Scope: Our online store currently operates and fulfills physical orders exclusively within South Africa.

• Right of Service: We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if fraud, unauthorized transaction, or policy violation is suspected.

2. Products, Pricing & Availability

• Product Descriptions: We make every effort to display product colors, specifications, and details as accurately as possible. However, actual colors may vary depending on your device screen settings.

• Pricing & Currency: All prices displayed on our website are listed in South African Rand (ZAR). Prices include applicable local taxes unless explicitly stated otherwise.

• Pricing Accuracy: We strive to ensure all pricing information on our website is correct. In the event of an inadvertent pricing error, Casa Maria reserves the right to cancel orders placed for products listed at the incorrect price prior to order dispatch.

• Stock & Availability: All orders are subject to product availability. If a product becomes out of stock after an order is placed, we will notify you promptly and provide a full refund or suitable replacement.

3. Orders & Payment

• Order Confirmation: After placing an order, you will receive an order confirmation email. This email acknowledges receipt of your order but does not constitute formal acceptance until payment is cleared and the item is dispatched.

• Payment Methods: We accept secure online payments via approved South African payment gateways (e.g., credit/debit cards, instant EFT). Full payment must be received prior to order processing.

• Payment Security: Your payment credentials are encrypted and processed securely by third-party payment providers. Casa Maria does not store full payment card details on our servers.

4. Shipping & Delivery

• All shipping timelines, costs, and terms are governed by our dedicated Shipping & Delivery Policy.

• We offer Free Shipping on all orders within South Africa with an estimated transit time of 1–5 business days.

5. Returns, Refunds & Exchanges

• Returns, refunds, and product exchanges are handled according to our dedicated Return & Refund Policy.

• Customers have a 30-day return window from delivery to return new or slightly used products. Return shipping is free using the pre-paid label provided.

6. Intellectual Property

All content hosted on this website—including but not limited to brand logos, text, graphics, product images, software, and design layout—is the property of Casa Maria or its content suppliers and is protected by South African and international copyright and intellectual property laws. You may not copy, reproduce, or redistribute any content without prior written permission.

7. Limitation of Liability

To the fullest extent permitted by South African law (including the Consumer Protection Act 68 of 2008):

• Casa Maria shall not be liable for any indirect, incidental, or consequential damages resulting from the use of, or inability to use, our products or website.

• Our total liability for any claim arising from a product purchase shall not exceed the total amount paid by you for that specific order.

8. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising under these Terms shall be subject to the jurisdiction of the South African courts.

9. Contact Information

If you have any questions or concerns regarding these Terms & Conditions, please contact us using our details below:

• Business Name: Casa Maria

• Telephone: 087 721 5957

• Email: info@casamaria.co.za

• Physical Address: 1 Desmond Rd, Kramerville, Sandton, 2090, South Africa